This Privacy Policy explains how Arman Cab’s collects, uses, stores, and protects your personal data when you use our website, mobile app, or booking services.
By using our services or interacting with our website (https://armancabs.co.uk/), you agree to the terms set out below.
Arman Cab’s operates as a private hire vehicle (PHV) dispatch and booking service. We provide taxi bookings to individual and corporate customers in Brighton & Hove and surrounding areas. Our platform is powered by iCabbi and integrates payment services including Stripe.
We may collect the following data depending on how you interact with us:
Personal Information:
Name
Email address
Phone number
Pickup and drop-off addresses
Booking history
Preferred vehicle type
Additional (optional) Information:
Company details (for corporate accounts)
Flight numbers (for airport runs)
Special requirements (luggage, preffered vehicle type, service animals)
Sensitive Payment Data:
Payment method (processed securely via Stripe or similar)
Cardholder name, billing address (never stored by Arman Cab’s)
We collect data:
When you create a booking via our website, mobile app, or dispatch office
When you fill in a form (e.g. Corporate Account application)
Through cookies and analytics on our website
If you contact us by phone, email, WhatsApp or contact form
If you interact with our social media or ads
We use your data to:
Process and manage bookings
Provide customer support
Tailor communication (e.g. booking updates, receipts)
Improve our services (e.g. analytics)
Comply with regulatory or legal obligations
Your data may be processed securely through the following trusted partners:
iCabbi – dispatch, booking, and driver communication
Privacy Policy
Stripe – online payment processing
Privacy Policy
Email/SMS Tools – booking confirmations
We do not sell or share your personal data with any third parties beyond those needed to deliver our services.
Our website uses cookies to:
Keep you logged in
Remember your preferences
Track how you use the site via Google Analytics
You can disable cookies in your browser settings, but this may affect functionality.
Your data is securely stored in cloud systems operated by iCabbi and Stripe. We use:
Password-protected systems
SSL encryption
Firewalls and anti-virus tools
Staff training on data protection
Only authorised personnel may access your data.
Booking and customer data is retained for at least 6 months (as required for legal and regulatory purposes) and no longer than necessary. Payment details are not stored by Arman Cab’s.
You may request deletion of your data by contacting us (see Section 11).
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Withdraw consent (if applicable)
File a complaint with the ICO (www.ico.org.uk)
In the unlikely event of a data breach, we will:
Notify the Information Commissioner’s Office (ICO) within 72 hours
Notify affected individuals if there is a high risk to their rights or freedoms
Work with our data processors (iCabbi, Stripe, etc.) to resolve the issue
For questions, complaints, or data access requests:
Arman Cab’s
Phone: 01273 232323
Website: https://armancabs.co.uk/contact/
We always ensure that when you take a ride with us, your safety is our priority.
Should anything unexpected arise during your journey, our drivers are trained to respond promptly. Passengers can easily raise an alert, giving you confidence and peace of mind every time you travel with Arman Cab’s.
Your privacy matters. We ensure personal contact details — such as phone numbers — are kept hidden and securely stored. Our system is fully GDPR-compliant, giving both passengers and drivers the assurance their data is handled with care.
We offer optional GPS tracking, allowing friends or family to follow your journey in real time. It’s just one more way we help you feel safe and supported while on the move.
At Arman Cab’s, we take your data privacy seriously. Whether you’re booking a local taxi in Brighton & Hove or creating a corporate account, our privacy policy explains exactly how we handle your information. We follow strict GDPR guidelines to protect your personal and booking details at every step — from payment processing to customer support. This page outlines how we collect, store, and use your data through our website, mobile app, and dispatch system. We also explain how to exercise your rights and contact our team with any questions.
